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Frequently Asked Questions!

Why do you need it?

Choose a convenient and rapid way for sales data analysis. Make accurate and wise decisions and judgements.

What is Appreporter?

Appreporter is a data visualization tool which designed for tracking app performance directly from developer’s account without changing anything on the app. Get the detailed report within a minute, and the data will be displayed into charts. Appreporter gives you a complete picture of your app which allows you understand the changes and differences at a glance. A variety of charts and functions are available for you to deep dive into your data.

Therefore, Appreporter gives you the full picture of sales, downloads, updates data of all your apps at once and it provides you the valuable data to help you make much wiser judgments and decisions.

How to download?

Please go to our official site - http://www.appreporter.com/download Choose the right version for your device and download the setup file of Appreporter.

Tutorial

1. Registeration
Welcome to Appreporter. First of all, let's create an account. Find the "Account" Button on the top right corner of your menu. Open the registration interface and fill in your Name, Apple ID, Password, Vendor ID according to the instructions and tips. Click “OK” Button to finish the account adding. (Click the "Autofill" Button to get a Vendor ID automatically. If you have any question please see the instructions by clicking the HELP button.)

2. Function Overview
Several minutes after registeration, Appreporter will give you a full picture of your app with chart. On the left side, you can see all of your apps along with their live-updates data in sales and downloads. Get your rank condition in different region App Store by a click on a specific app. And at the same time, variety charts will be showed to you. Appreporter allows you understand the changes and differences at a glance and helps you make decision more wiser.

3. Check the ranklist
Appreporter helps you check the App Store ranklist whenever you want! See the rank of a specific app as your wish. You're allowed to see your own apps or the ranklist of other developer's apps. You may also see the ranklist dynamicly according to the time or region. Before making a move, you've already knew everything about how others operates. Deepdive into plentiful data to have a whole look of the market!

4. Convenient and easy settings
Delicate designed and humanized settings make Appreporter convenient and easy in use all of its variety function. It'll help you get your wanted data easily. You can set your favourite region, and default currency. Also, you can quickly backup data and check updates with a click. Appreporter is designed to help you archieve the success in sales!

How to set up and upgrade Appreporter?

It’s very easy to install the Appreporter and it’s convenient to upgrade because of the perfect upgrading system. You’ll be informed when there’s a new version available while using Appreporter. With a simple click, Appreporter will download and upgrade to the latest version automatically!

How to see the ranklist?

1. Click the “Update” Button on the top right corner to download the latest data. You can see the progress bar in the bottom. The data will be updated within time. See variety ranklist as your wish.

2. Every app in ranklist has a "Rank" button. Click it and then you can see its detail ranklist.

3. See the data chart by clicking app on the left side of Appreporter. There's a "Rank" on the top of your chart. Click the "Rank" to see more!

Pricing & Billing

Click “License” Button on the top right corner of Appreporter. You can see the relevant information of your account which includes the payments, period of validity, starting date, ending date and the available number of apps. If you haven’t registered yet, please click “Purchase” Button to register and pay now! If you have registered and received the registration code, please click “Activate” Button, fill in your registration code and active your account!

Payment explanation

1. You can activate multiple accounts with one registration code. The available number is according to the plan you choose.

2. Appreporter offers you 3 times in transferring an account among different devices. The second time should be 30 days after the first transfer. The third time should be 60 days after the second transfer. After transferation, the new device is available to use and the permission of old device will be revoked.

3. After renewal with new registration code, the valid time of Appreporter will be added. The available number of apps tracking will follow the new plan. (Trail version excluded.)

4. Appreporter’s account can be transferred across platform. Furthermore, you can activate multiple accounts among different platforms.

How do I add an account?

Find the “Account” Button on the top right corner of your menu. Open the registration interface and fill in your Name, Apple ID, Password, Vendor ID according to the instructions and tips. Click “OK” Button to finish the account adding. (Click the “Autofill” Button to get a Vendor ID automatically. If you have any question please see the instructions by clicking the HELP button.)Find Settings – Account. You can see all your accounts here and update, add new accounts or do the delete operation.

What’s a Vendor ID?

A vendor ID is assigned to every iTunes Connect account. Log into your iTunes Connect account, go to "Sales and Trends Reports", and look in the upper left corner next to your name - there should be an 8-digit vendor ID.

How to Autofill the Vendor ID?

When adding account, if you remember your Vendor ID, fill in the input box with it then.If you don’t remember your Vendor ID, please click the “Autofill” button. Most of the time, you’ll get 2 Vendor ID, but only one of them is the correct ID. Please try them one by one until you finish the account adding.

How to check the ranking in apple store?

Click the “Rank” button on the top right corner of menu. And then click “Update” to see the ranking in apple store. You’re allowed to check ranking data according to demand by options menu on the top.

How to check the reports of a specific App

After downloading the data, you can see the general integration of your app. Click to switch account and to switch app in the left hand of Appreporter to see the information. Appreporter displays the changes, performances and differences of all your apps in charts, which allows you to get the key point at once.

Furthermore, the option menu in the top of the chart can help you in analyzing the data in different kinds of way. You can check the sales, downloads, update data here. Also, you’re available to see each granularity reports. Daily: 365 days. Weekly: 26 weeks. Monthly: 12 months. The last but not the least, you can select a specific country, and the data analytics charts of this country will be displayed for you after clicking. Appreporter simplize the analytics. It shows the charts of everything of your app according to your interest.

Our smart charts give different color in your apps. Just a quick glance, and then you can have the full picture of changes and differences on all your apps. The flexible reports of Appreporter help you make smarter decisions while deep diving into your extensive data.

How to update your reports

Click the “Update” Button on the top right corner to download the latest data. You can see the progress bar in the bottom. The data will be updated within time.

How to check the download and update logs?

Find the general logs of downloads and update in the accounts and apps list. Click the “Download Reporter” or “Update Reporter” to view the download and update data charts separately.

How to backup your data?

Settings – Security – Backup
You can also encrypt backup your data.

How to import the backed up data

Settings – Security – Restore - Choose Then choose the backup file to import.

How to check and fix your data?

Click “Settings” on the top right corner. Find “Check and Fix Data” in Security and then click the “Start” button.

Contact us

Have a question, comment or need help? Click “Help” Button in the top right corner of menu and get to our F.A.Q pages. You may also mail us at support@appreporter.com. We’re always here to help!

How to setup the interested country and default currency

Settings – Appearance
Select your interested countries in My Favorite Regions.Select your default currency in General.



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